FAQ's Questions and Answers


Q: What are the best ages for the museum?
A: Zing Zumm is a hands on museum for ages birth-10 years old, but many of the exhibits will entertain and delight family members of all ages.

Q: What are your hours?
A: Zing Zumm is open Tuesday-Saturday from 9am-5pm. Sundays are reserved for private parties.

Q: What payment methods do you accept?
A: We offer touchless payment methods like TAP and Apple Pay. We also accept cash and all major credit cards. (No checks, please.) Purchases under $8 must be cash only. We have an ATM on site in the lobby.

Q: Do you sell food at the museum?
A: We do not sell food. Food and drinks are not allowed beyond the gate to the museum, but you're welcome to keep them in the lobby. We have cold drinks for purchase in the lobby (purchases under $8 are cash, only. We have an ATM for your convenience.)

Q: Do you have membership?
A: Yes, we have an annual family membership and multiple levels of donor memberships to include a professional membership. We also offer a Frequent Visitor Pass which gives you 10 admissions for the price of 8.

Q: Do you offer birthday party or event packages?
A: Yes! We reserve Sundays for events. Check out Rent the Museum for more information and to book.
Q: Why do adults have to pay admission when the museum is for children? 
A: Adults often ask us why they are charged admission, when the kids are the ones doing most of the playing. While we can understand the confusion, there are multiple answers to this question:
1) Children's museums exist as community advocates for caregiver-child interaction. Put simply, we are here to facilitate play with your children in ways that are beneficial to their development. Many studies show that healthy interaction, conversation and play are critical building blocks necessary for healthy child-development, and future learning. We hope you end up playing as much as they do!
2) It is the industry standard to charge for adults in non-profit children's museums. Admission costs act as a donation to keep our doors open and the money is put back directly to operating the museum. While for-profit businesses that cater to children may or may not charge adults, we follow the standard for non-profit children's museums. We are so thankful that you choose to come play with us and support our endeavor to bring educational play to the children of Eastern North Carolina!

Q:
How do you make your museum accessible for people of different backgrounds, specifically low-income families?
A: We are a proud participant of the Museums for All program! Visitors with a SNAP Electronic Benefits Transfer (EBT) card may show it at the admissions window for $3+tax admission rate for up to 4 people.